When Sync & Check isn't enough

Originally posted April 5, 2010 by Cindy O'Neal

What exactly is Sync & Check for Items?
It is exactly what it says it is... When you choose Sync & Check for Items from the Home menu on your Kindle, it uses Whispernet to visit the Amazon servers to see if anything you have purchased has been updated or changed, or if there are any new purchases up there it can download to your Kindle for you. The word Sync in this case has nothing to do with synchronizing any of your personal files, or any books you have downloaded from other places (like Manybooks.net) and have stored on your computer. It has nothing to do with copying files to your Kindle from your computer. That is a separate operation altogether.

Every now and then you need to do a nice fresh restart of your Kindle to set things right, like blogs updating properly. Today I noticed a couple I subscribe to haven't automatically updated in a few days, and these are bloggers who post daily (sometimes several times a day), the way I do. Before calling Kindle support, try restarting your Kindle.

• With the Kindle turned on and at the Home screen, press the Menu button.
• Use the 5-way to toggle down to the word Settings.
• Press in on the 5-way to go to the Settings page.
• While on the Settings page, press in on the Menu button again.
• With the 5-way, toggle down to the word Restart. Once selected, press in on the 5-way to make it happen.

Restarting your little machine will take a few minutes, but you should notice your content (blogs) are updating properly now. I had a problem with that a few weeks ago and ended up phoning Kindle tech support. Amazon is aware of the issue and working to correct it. I will be glad when they do.

Kindle support - 1-866-321-8851